LIFESTYLE — Coinciding with the implementation of the 2024 Telkomsel Awards on July 17, 2024, Telkomsel has reaffirmed its commitment to providing the best service to customers by launching the My Telkomsel Super App. This application is now here offering various superior features such as digital lifestyle services that include health, travel, payment, entertainment and commerce, which allow customers to record running performance, book transportation tickets and check flight status, shop and pay bills in one application, to watching videos, listening to music, reading articles and playing games directly in one application.
Telkomsel President Director, Nugroho said, the launch of the MyTelkomsel super app reflects Telkomsel’s strategic commitment in line with the company’s Vision and Mission as a leading digital telecommunications service provider in the Region, to empower the community by providing reliable connectivity, innovative solutions, and superior digital services to provide convenience in meeting daily needs, as well as opening up opportunities for the progress of everyone, every home, and business activities throughout Indonesia.
Meanwhile, Telkomsel Sales Director, Adiwinahyu Basuki Sigit added, MyTelkomsel super app presents more benefits for various customer segments by utilizing strategic partnerships between Telkomsel and various corporate partners. Because, with the capabilities of this super app, users can enjoy various services that are relevant to their daily needs, ranging from banking services, energy and transportation solutions, to public services.
“Through this new capability, MyTelkomsel super app not only facilitates customers’ daily activities but also improves their quality of life by offering various services that are more integrated and comprehensive.” said Sigit in a media release received by the editors on Thursday (18/7/2024).
Sigit added, MyTelkomsel super app is here to bring a number of significant improvements that aim to provide comfort and convenience for customers in accessing various Telkomsel services. A fresher, cleaner and futuristic appearance, where users will be presented with a more modern and intuitive interface, allowing them to experience a seamless and comfortable experience when using the application.
A cleaner and more minimalist design makes navigation easier and more efficient for users. In addition, MyTelkomsel super app is also equipped with an AI-based advanced searching feature, which allows users to search for information and services faster and more accurately, thus providing a more personal and responsive experience according to the needs of each customer.
MyTelkomsel super app not only functions as a tool for managing telecommunications services, but also as a multi-purpose platform. By presenting a variety of leading digital lifestyle features, MyTelkomsel super app also provides convenience for all its users. In addition to customers being able to easily buy Telkomsel Prepaid packages, there is also an auto gift feature that customers can use to give gifts to friends or relatives by automatically purchasing packages for other people every month.
Sigit hopes that by upgrading various services to become super apps, MyTelkomsel can reach a hyper ecosystem that is able to provide many leading digital services and experiences for all customers. The latest version of the MyTelkomsel application for iOS and Android users can be downloaded at http://tsel.id/mytseldl.
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